Shipping Policy

Last updated: August 6, 2026

Orders placed through bevtgo.shop are delivered only within the United States under the timing and tracking standards below.

Shipping Area and Cost

We ship only to eligible addresses in the United States. Standard shipping is free for all US orders, with no minimum order value. Available delivery service is shown at checkout. We do not currently ship internationally.

Order Preparation and Transportation

Order processing: 1–2 business days. This is the time used to verify, prepare, and pack an order before it leaves our facility.

Shipping transit: 4–6 business days. This period begins after the carrier receives the package. Transit time is separate from processing time.

Accordingly, a typical order arrives approximately 5–8 business days after processing begins, although carrier disruptions, severe weather, holidays, address issues, or other events outside reasonable control may affect an estimate. Business days are Monday through Friday, excluding applicable holidays.

Order Cutoff

Orders received by 5:00 PM, Pacific Time (America/Los_Angeles), begin processing the same business day when operationally possible. Orders placed after the cutoff, on weekends, or on holidays begin processing on the next business day. The cutoff does not shorten the stated 1–2 business-day processing period.

Tracking

A tracking number is provided by email or through the available order-status page after the carrier label is created and the shipment is dispatched. Tracking may take a short time to show the carrier’s first scan. If tracking has not updated after a reasonable period, contact us and include the order number.

Address Accuracy and Changes

Please review the recipient name and full delivery address before submitting an order. Contact us immediately if a correction is needed. We will make a reasonable effort to update an address before shipment, but changes cannot be guaranteed after fulfillment begins. We are not responsible for delays caused by an inaccurate address supplied at checkout, but we will assist with available carrier options.

Delays, Lost Packages, and Delivery Issues

Delivery dates are estimates rather than guarantees. If tracking shows a material delay, a package appears lost, or a shipment is marked delivered but cannot be located, contact us at Support@Bevtgo.shop. We will review tracking and work with the carrier on an appropriate resolution. Damaged, incorrect, defective, or incomplete deliveries are handled at our expense under the Refund Policy.

Contact

Shipping questions may be directed to Support@Bevtgo.shop or (602) 995-6948. Support hours are Monday to Friday, 9:00 AM–5:00 PM, Pacific Time (America/Los_Angeles).

Merchant Information

Bentgo
Email: Support@Bevtgo.shop
Phone: (602) 995-6948
Address: 158 Ted Turner Dr SW, Atlanta, GA 30303, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM, Pacific Time (America/Los_Angeles).